KB0012: Upgrading
to the latest Microsoft DAO release
Symptoms
When you run FrontSupport, you may see certain
problems, crashes or a very slow performance when you have an older version of
Microsoft DAO (Data Access Objects). Depending on the version of FrontSupport
you have, you will also see an error message:
Your PC has an older version of Microsoft DAO (Data Access Objects). Do you wish to upgrade
...
Cause
Microsoft has confirmed bugs in the older
version of Microsoft DAO. These bugs in DAO cause problems when running
FrontSupport. Microsoft fixed these DAO bugs in the latest release. You can
download the latest release as described below. To see more information
regarding the DAO bugs, refer to the Microsoft site http://support.microsoft.com/support/kb/articles/Q235/5/07.ASP.
Resolution
You can solve this problem by installing the
following:
