FrontSupportWeb & FrontSupport Reviews

 

Here is a sampling of what others are saying about our products FrontSupportWeb and FrontSupport.

 

FrontSupportWeb and FrontSupport Users Our home-grown ticket system was a mess. Lost appointments, lost billing and no good way of telling the client exactly what we did. With FrontSupport, all those problems have been solved! When our clients ask for a record of our consultants’ visits, FrontSupport makes it easy - just click to email and it is done! - Jeff Sumner TechGuides Inc FrontZone's FrontSupport product is, hands down, the best support solution for any organization that needs to track requests or other service events and integrate them with GoldMine. For TSAChoice, it has given us the tools to take our responsiveness to customers to another level. FrontZone has developed a product that is robust and flexible, and compares favorably to much more expensive solutions from other vendors! - Chip White, Marketing Director, TSAChoice Click here to read their success story. Your product seems to have the best ROI (return on investment) of any of the GoldMine support addons!! - John Licata, ClientLogic Corp, Middle Tennessee GoldMine Software Users Group FrontSupport is a great product. With our users, ten minutes was all they needed to get comfortable with the software! Since we started using FrontSupport, payments from our customers started coming in about 10 days sooner than before!!  - Scott Sanford, Technology Integration Associates Click here to read their success story.   FrontSupport is clean and simple. It is not trying to be a full CRM package and so is easy to use. I was able to configure it for myself within 10 minutes, having all of our products and status codes. - Steve Nunn, Infrasoft North America   If your business includes the need for sharing information about customer support issues anywhere there’s a web browser available, you owe it to yourself to try the demo of this great product FrontSupportWeb!! - Bob Taylor, Bob Taylor & Associates.   Your technical support is outstanding! - Troy Wintersteen Manager of Sales and Marketing, Sigma Data Systems, Inc.   Our company Marketing & Sales Technologies is a GoldMine solution partner in Argentina. We offer FrontSupport based customer support solution to our GoldMine based customers. We chose FrontSupport over other products because FrontSupport is very powerful, integrates very well with GoldMine, easy to use, easy to deploy and comes at a reasonable cost. Our customers tell us that that using FrontSupport allows them to implement a robust 1 to 1 strategy when supporting and communicating with their clients! - Hernan Seivane, Marketing & Sales Technologies GoldMine Solution Partner

 

	FrontSupportWeb is a shining example for others to follow...
	Many times when a company tries to force their product to run on the web, they end up with a slow, ugly, pale imitation of the original. Nothing could be further from the truth with FrontSupportWeb!! FrontSupportWeb is very impressive. It has a superb interface, excellent performance and a very attractive price. The interface is stunning, a shining example for others to follow. Its clean, efficient and easy to use. It functions just like FrontSupport. Performance is equally as impressive. Even over a slow dial-up connection the performance was very good! FrontSupportWeb earns 5 out of 5 contacts [i.e. 5 star rating]. Congratulations FrontZone, FrontSupportWeb is a winner!! - Tony Rodgers, GoldMineForum Editor, GoldMineForum - The Ultimate GoldMine Resource! Click here to read the detailed review on GoldMineForum
	Are your customers being served? It's usually more expensive to find new customers than to keep your existing customers happy. FrontSupport manages the customer support process and helps customer support personnel have the latest data. If you're using GoldMine as your sales management tool, consider adding FrontSupport from FrontZone Corporation!! - Windows Magazine, Dec 1999 Click here to read the detailed review
	Epinions.com FrontSupport is the best software that can do the job and not cost you an arm and a leg! Thanks to FrontSupportWeb by FrontZone we are keeping track of customer/field service issues even though we have offices all over the United States. - Epinions.com Click here to read details...
	GoldMineForum gives 4 star rating to FrontSupport (GoldMineForum is an online community of GoldMine users)

	Do you have a need to support a product or service? If so, FrontZone Corporation's FrontSupport may be just what you are looking for!! FrontSupport is easy to install, configure and use. Users will like FrontSupport because it so simple to use, with a learning curve that's virtually flat. Really, most users will be up to speed in 10 minutes!! FrontSupport is a very nice program that users will love because of its ease of use. It should be a good fit in smaller customer support departments!! GoldMine will be offering a service and support program [GoldMine Service and Support] of its own soon. However, considering the initial cost and ongoing maintenance fees GoldMine plans to charge, FrontSupport may well be the better option!! - Tony Rodgers, GoldMineForum Editor, GoldMineForum - The Ultimate GoldMine Resource! Click here to read the detailed review on GoldMineForum
	If your company finds itself troubleshooting problems for customers involving products or services then FrontSupport might be for you. FrontSupport is fast, feature rich, and easy to learn. FrontSupport offers a clean interface, ease of use and powerful search and report capabilities that make it an ideal value for small to mid size helpdesk scenarios. - The Nugget newsletter - August 2000 Click here to read the detailed review...