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Home Overview / FAQ System Requirements
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OK, you use Outlook/Exchange to track your customer contact data in a public contact folder. How do you track the support issues reported by those same customers? FrontSupport 4.0 (beta) - your helpdesk solution for Outlook/Exchange. FrontSupport is a customer support / helpdesk software that enables your customer support personnel to store information for your customer support issues and tracks these issues from the time they are reported to the time they are resolved. In addition to storing and managing your customer support information, FrontSupport integrates the customer support issues with the contact information in your Exchange public contact folder. Read more... |
